YAAY365 LTD
Leads and supervises the customer care team: shift planning, quality assurance, escalations and reporting.
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Front-line customer support across phone, email and chat for the YAAY365 launch, on a shift rota that includes evenings and weekends.
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Supports onboarding and activation of customers and partners in the field, ahead of and through launch.
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Water and wastewater sector business development across Kenya and East Africa, for Westminister Consulting and NOVA Industries International.
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